Refund Policy
Effective Date: April 29, 2025
Thank you for choosing Founder’s Playbook, a product of Indic Startup Kit. We are committed to delivering high-quality digital resources and services to support your entrepreneurial journey. Please read our refund policy carefully to understand your rights and obligations.
1. Digital Products and Courses
Due to the nature of digital content, all purchases of our online courses, modules, templates, and downloadable resources are non-refundable. Once access is granted or content is downloaded, we cannot offer refunds, as these products are intangible and cannot be returned.
2. Consultation Calls
For one-on-one consultation calls:
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Rescheduling: You may reschedule your appointment up to 24 hours before the scheduled time without any penalty.
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Cancellations: Cancellations made at least 24 hours in advance are eligible for a full refund.
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No-shows or Late Cancellations: If you miss your appointment or cancel within 24 hours of the scheduled time, no refund will be issued.
3. Duplicate Purchases
If you accidentally purchase the same product or service more than once, please contact us at [insert contact email] within 7 days of the duplicate purchase. We will verify the duplicate transaction and issue a full refund for the additional purchase(s).
4. Technical Issues
If you experience technical difficulties that prevent you from accessing our digital products or services, please reach out to our support team at [insert contact email]. We will make every effort to resolve the issue promptly. If we are unable to provide access due to technical limitations on our end, a full refund may be issued at our discretion.
5. Exceptional Circumstances
We understand that unforeseen situations may arise. If you believe your case warrants a refund beyond the terms outlined above, please contact us at [insert contact email] with a detailed explanation. We will review each request on a case-by-case basis and respond within 7 business days.
6. Contact Us
For any questions or concerns regarding this refund policy, please contact:
Email: [insert contact email]
Address: [insert physical address]